TERMS & CONDITIONS
These are the terms and conditions (Sales Terms) that apply when you purchase products on our website from Juara Beauty & Lifestyle Pte Ltd (hereon referred to as JUARA). By placing an order for merchandise through juaraskincare.com.sg, mobile sites, or mobile applications (collectively our Website), you accept these Sale Terms and agree to be bound by them. This Terms and Condition shall be governed by the laws of Singapore. Any dispute which may arise under these Terms and Conditions shall be under the exclusive jurisdiction of the Courts of Singapore. We may change the Sale Terms from time to time. By continuing to use our Website after we post any of such changes, you accept the Sale Terms, as modified. If you have any questions about the Sale Terms or any aspect of your order, please email to firstname.lastname@example.org or call +65 6223 7192.
ORDER ACCEPTANCE AND BILLING
Orders are subject to verification and acceptance before shipping. All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Sale Terms and may result in cancellation of your order.
We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).
JUARA reserves the right to deny any order for any reason, including, but not limited to, the following situations:
Error in Shipping Information
You are responsible for providing sufficient and accurate shipping address (including street address, block and unit number, or postal code). JUARA will not be responsible for undelivered goods as a result of error in the information you provided.
Merchandise Shipping Delay or Unavailability
If an item of merchandise is delayed or becomes unavailable, or if there is an error on our Website relating to the order (for example, an error relating to the price or description of merchandise), JUARA may cancel the order. If this occurs, we will contact you so you are aware.
Reshipping of Merchandise
The merchandise sold on our Website is intended for personal use only, not for resale. Any suspected resale of our merchandise for personal or business profit is strictly prohibited. We will not accept and reserve the right to cancel orders that appear to be for resale purposes. Any orders found to have characteristics of reselling, such as large quantities, frequent orders, orders by dealers or resellers or the use of freight forwarding, may be cancelled in the sole discretion of JUARA, and JUARA shall have the right to cancel all subsequent orders from any such customers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any merchandise from JUARA for the purpose of engaging in a commercial sale of that same merchandise with a third party.
Purchases are scheduled to arrive within three (3) to five (5) business days from the processing day of the customer’s order.
Customer must ensure that there is someone at home to receive the delivery.
We deliver to all locations in Singapore except embassies, LTA, ICA, NTU, NUS, Singapore Poly, Military, Shipyard, Cargo Complex, Airline House, Alps Ave, Jurong Island, Sentosa Island, or other places with large compounds. We do not deliver to P.O. boxes.
Refunds and exchanges must be made within 7 days of purchase with online receipt. For online exchanges & refunds, please email email@example.com. Products with manufacturing or formulation defects may be exchanged within 6 months of purchase with online receipt, in accordance with Singapore’s lemon law.
OUT OF STOCK ITEMS
JUARA does not allow ordering of out of stock items. Should you have any questions about a particular item and when it will be back in stock, please contact firstname.lastname@example.org.
FREE GIFT WITH PURCHASE PROMOTIONS
JUARA will occasionally run special promotions which include a gift with purchase (with terms and conditions) Should a free gift run out of stock or not be available for the entire duration of the promotion at any time, JUARA reserves the right to alter the dates for which the promotion is valid or substitute the gift with something of similar value as determined by JUARA.
We at Juara Beauty & Lifestyle Pte Ltd (“JUARA SG”) respect the privacy and confidentiality of personal data in our possession or under our control. We have implemented policies and practices to safeguard the collection, use, disclosure, storage and other processing of personal data provided to us.
This External Data Protection Notice (“Notice”) explains how we collect, use, disclose, process and retain your personal data you provide to us. Personal data (as defined in the Personal Data Protection Act 2012 of Singapore (“PDPA”)) refers to “data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which the organisation has or is likely to have access.”
Understand more about our External data privacy notice here.
All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials on our Website (collectively, the IP) are owned, controlled or licensed by JUARA, one of its affiliates or by third parties who have licensed their materials to JUARA and are protected by Singapore and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of our Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, our Website or any related software.
All software used on our Website is the property of JUARA or its suppliers and protected by Singapore and international copyright laws. The IP and software on our Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on our Website is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our Website is the exclusive property of JUARA and is also protected by Singapore and international copyright laws.
The trademark and service mark JUARA, the juaraskincare.com.sg domain name and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of our Website are trademarks or trade dress or otherwise the exclusive property of JUARA in Singapore and other countries/regions.
JUARA welcomes feedback on your experience with our merchandise. We will publish on our Website both positive and negative comments, so long as the comments, reviews or testimonials (collectively, Testimonials) are accurate, constructive and not misleading. If you submit Testimonials that we do not publish on our Website, our customer service department may contact you in order to improve our product quality and service. We also reserve the right to edit all Testimonials for length, spelling, grammar, or for any other reason in our sole discretion so long as the meaning of the Testimonial is not materially altered. By submitting a Testimonial to JUARA, you hereby grant to JUARA the unrestricted right to use your Testimonial in perpetuity, through any and all media formats and media channels now known or hereinafter developed, without compensation, and to identify the source of the Testimonial by indicating your first name, last initial, city and/or state. Thank you for taking the time to share your thoughts with other JUARA customers.
JUARA IS VEGETARIAN AND FREE FROM